How to Build Authority with Your Blog

One of the best in-house marketing techniques you can take advantage of is a blog.  A regularly updated blog full of high-quality content is a great marketing resource for a whole bunch of reasons. 

For one, blogging is still one of the most effective SEO tools in your personal arsenal of digital marketing tools.  Google Webmaster loves having new pages to index on sites they are already familiar with.  The logic behind this is quite simple: the more new content a page has to index, the more relevant it is deemed by Google in their optimization rankings. 

You can change content on a service page, but realistically, how often are you going to be changing this content? Probably once a month, at most.  With a blog you can literally post as much as you deem necessary.  As long as you optimize each post with a few SEO basics (which you can learn about here), the blog post will help your organic search ranking and provide valuable insight for your customer base. 

For another thing, a blog is a great way to connect with your customer base in a genuine, ‘non-advertising’ kind of way.  A lot of digital marketing can fall into the trap of generality and mass-communication.  With a blog, you are essentially providing free insight into your industry (and your business) without asking for anything from the visitor.  It goes beyond advertising and offers a behind-the-scenes look at what differentiates your brand.  That’s a huge intangible value.  Gary Vaynerchuk refers to this as a “jab” in his book “Jab, Jab, Jab, Right Hook”.  Give value, and then give some more. Earn the right to make the pitch.

Techniques for Building Blog Authority

Focus On Content – There is nothing as valuable as writing engaging content.  Find your voice and style before you start blogging so that your words remain familiar to readers.  Check out sites like Alltop, Google Alerts, or Feedly for inspiring topics to riff on. 

Start Guest Blogging – You want to get your words in front of as many readers as possible, and that means guest blogging.  A lot of the biggest aggregators of traffic do not generate their own content – they allow others to post on their site and thus generate traffic for them.  Scroll through Huffington Post and to get an idea of how posts should look, and then reach out with your own unique list of blog post ideas. 

Invite Guest Bloggers – An effective way to get your blog off the ground is to invite a guest blogger to write a few months of content.  Pick a writer with a large built-in audience of readers who would be interested by your brand, and track the changes in site traffic to see just how impactful it can be. 

It’s a Long-Term Investment

It’s important to take a long-term approach to blogging.  Always remember that you can run tests on what works, and adapt the content accordingly. 

In running tests of your blog content, you might be surprised at how much ‘traditional’ blogging advice simply does not work for you.  A case in point is the clean-cut layout most web designers recommend.  Sharp lines, simple black and white color scheme, few distractions – what could be more appealing?  It’s only appealing if it draws traffic to your site, and you should experiment with various layouts to see what most people prefer. 

In developing blog authority it’s important to rely on intuition and experimentation instead of spending excessive amounts on banner advertisements (to give just one example).

Build Authority in a Unique Way

It’s an exciting prospect to plan a year’s worth of blog content.  With the right kind of digital marketing consultant, a lot of research and a bit of soul searching, before too long it will be your name at the top of Google queries in your niche. 

The Do’s and Don’ts of Customer Service

There is one fundamental aspect of business that simply cannot be ignored: you need to attract customers.  Attracting customers can be done many different ways depending on your budget. 

You can invest in social media marketing techniques, Google Adwords campaigns, thorough SEO work on your homepage, and several outreach efforts on influential blogs or news sites. 

Here’s the catch: these are effective techniques to drive traffic to your website, but not necessarily to create leads and cultivate conversions. 

Much of the time, social media marketers get caught up looking at volume of traffic rather than conversion rates.  While the two numbers are intimately related (higher volume usually equates to higher conversion rate), focusing on driving traffic can obscure an important part of your everyday business operations. 

So, what is that intangible aspect of your business operations that gets overlooked in all the data analysis? Customer service.  No matter what your business operation looks like, some fundamental principles of customer service will ring true.  Here is a quick list of dos’ and don’ts when it comes to dealing with the most important intangible in your operational frame: the customer.


Integrate Chatbots – Chatbots have been on the rise in the past few years.  Many of the bigger companies like Facebook and Netflix make use of them to great effect, and you should, too.  A chatbot can be prompted on a landing page within seconds.  A simple introductory message is all it takes to familiarize the visitor with the bot.  If they have a specific question they can ask the bot directly, which saves them time scrolling through the site.

A NOTE OF CAUTION: Always have a real person working customer service and monitoring the chatbot conversation with new visitors.  If the chatbot is unable to answer a question, a member of your team can step in and take it from there. 

Keep It Simple – Your customer service team needs to know that keeping it simple is the best strategy, always.  A visitor who is curious about options is on the verge of buying.  All it takes is a subtle bit of guidance from a customer service rep and they find what they are looking for.  On the flipside, if a customer service rep is overwhelming in their approach, it’s quite possible the visitor will lose interest. 

Be Honest – Customers can tell when a sales rep is exaggerating the truth to make a sale.  The only way to stop this from occurring is to be as honest as possible, at all times, even if it means advising a customer not to buy a product. 


Think of Customers As Transactions – Your team cannot forget that every customer is deserving of the same treatment.  It is vital that each new visitor feels as though they are being listened to, respected, and given solid advice.  Thinking of every customer as a transaction makes it far too easy to forget the intangible aspects of customer service – like giving time for reflection and thought, discussing the pros and cons of each product, etc.

Ignore Feedback and Criticism – No company is going to have a perfect customer service rating, and every customer service agent will face critique at some point.  The question is: how can you learn from the criticisms?  How well do you respond to customer feedback?  Make sure your team is full of confident and self-aware people that can adapt to the demands of your customers. It’s never a failure if there’s a lesson attached.

It’s All About Consistency

Following these principles of customer service will help your team become better at serving your customer’s needs.  However, without consistency, your whole approach is bound for failure.  What’s the ticket for consistency? Hire a team that believes in your business.

Want to learn how to implement online strategies like chatbots and the possibility of having a team to help you get more leads and close more sales? Get free resources at

Goal Setting 101: How to Scale the Mountain On Your First Attempt

We all have goals – in personal life and for our business. And many times, our goals can seem so large that we aren’t sure where to begin.  I want to share with you a simple “mind-hack” that my team and I use to accomplish some pretty epic goals!

Set an end goal, and imagine it as the peak of a mountain.  You have to scale the mountain, and you need to take incremental steps to get there.   

Maybe you could draw a mountain on your office board, give the project a name like ‘Mount BigDeal, or just imagine each micro-goal you achieve as taking you one step higher in the chain of goals. 

Thought experiments like this help to break down complex, often long-term goals.  As you probably know, achieving long-term goals requires a number of short-term micro goals.  It’s not hard to grasp in theory – but in practice it takes a lot of diligence and focus.

Zig Ziglar said, “A goal properly set is halfway reached.”

Maybe you are looking to get an X% increase in sales, or an X% growth in Facebook conversions over a 12-month period. 

Whatever the goal, what matters most is the procedure you follow to get there.

Here are a few tips from experience that will help you scale the mountain on your first attempt, each and every time:

Tip #1 – Start Slow

Many people in business try and get things done too quickly.  Want an example? 

Say you are looking to increase Facebook conversion rates by 10%.  To achieve this, you decide Facebook ads will be the key. 

It’s in your best interest to learn everything about Facebook ads before starting a campaign, but often in the haste of business you just go with what you know. 

Do you know how Facebook defines ‘engagement’?  If you do not, then take the time to read up on it.  It will help.

DON’T FORGET: Facebook has many different types of advertisement platforms.  Do the research into each of them to get an idea which one works best for you.

Developing Facebook ad campaigns can be broken into 6-10 incremental micro-tasks that build on each other.  Write them all down so that you remain accountable to them!

That’s how you get to the peak of the mountain – but you have to build on what you know. 

Tip #2 –  Make A Daily Routine

One of the best ways to scale a mountain is to hike at a consistent pace the entire way up.  That way your body gets used to the exertion and can ensure you have enough energy to reach the end goal.

It’s exactly the same in business.

If you put 60 hours a week into achieving a long-term goal for ONLY 2 WEEKS, how can you expect to achieve it? 

More importantly: how can you expect to have the motivation to continue working on it after 120 hours in 14 days. 

SOLUTION: Make it a daily routine to accomplish one micro-goal a day.  It could be as simple as scrolling over competitors Facebook ads to see what you like. 

It might not bring results overnight, but it will harness all your capability to write engaging copy and give you industry insight that you would have overlooked otherwise.    

Tip #3 –  Use Software Like BaseCamp is a great resource to keep every project organized and on schedule.  It’s especially effective when working on a large-scale project with a number of participants, as the user-friendly interface keeps track of all tasks, deadlines, and goals. Basecamp is a fantastic alternative because it tracks everything on one central page. It doesn’t matter which program you decide to use, as long as it works for you & is something you can stick with.

Structure Is Key, Not Energy

The final thing to say about goal setting is that it’s all about building AND maintaining a structure around your goals. 

You have to make sure to maintain a pace which will leave you with endurance near the end, to actualize your goal and enjoy the fruits of your labor. After all, you want the energy to celebrate a job well-done with your team!

5 Effective Time Management Strategies

It’s crucial to manage your time – even more so than your finances. Both are important, but think about it – you can make more money. You can never make up for lost time.

In regards to business, time is one of the most essential components. It’s a large part of the business life cycle and should be a consideration as you plan each project. 

The incremental stages of a business plan are always built on a 6-month or 12-month timeline, for example.  Without this structure in place, it would be hard to analyze data and mark improvements year-over-year. But using time as a measuring tool is the easy part.  The challenge with time is on a personal, day-to-day level. 

We’re talking about how to make the best use of time every day, for both you and your business.  We’re imagining creative approaches for increasing the quality and efficiency of your work.  We’re thinking about the strategies you can use to feel accomplished after a work day, rather than swamped in deadlines and full of stress. 

Don’t Overthink It

High functioning business folks often get stuck on the little details.  This is good on one hand, because it’s the small things that make it possible to maintain a strong business platform in the long run.  But when it comes to efficiency, sweating the small stuff can get in the way of focused and productive work.

Here are 5 of the best tips for time management that will come in handy the next time you catch yourself staring out the window all morning.

Plan, Plan, Plan

Organization is the key to focus.  You have a goal for the day? Put it down, and make sure you achieve it.  You have a plan for the week? Make a schedule of tasks to ensure you don’t forget anything. These are relatively simple tasks that should be taken care of at the beginning and end of a work day.  Much like a professor prepares a lecture for the following morning, you should spend the last 15 minutes of your day planning the next one.

Don’t Multi-Task

Maybe the most common productivity issue for entrepreneurs is multi-tasking.  It’s a bad habit to get into because though it might seem like so much is happening, fewer meaningful things actually get done. 

It’s best to follow your daily schedule and allocate yourself hourly blocks of time for specific tasks.  If it takes longer than the allocated time, don’t fret: just come back to it the next day. 

Delegate Wisely

This applies whether you are a freelancer or the head of marketing at a company.  There is a lot to say about delegation, but for now let’s just leave it at this: proper delegation is the structure that allows efficiency to flourish.  Why? Because it accounts for all the pieces of the puzzle, and ensures they are completed in a timely fashion.

Eliminate Bad Distractions

Bad distractions are all around us.  Procrastinators will literally find anything to do other than get their work done – and let’s be honest, we all procrastinate in one way or another.

The best strategy is to isolate yourself until the work gets done.  What does that mean?  It could mean blocking yourself from social media platforms, putting a “Do Not Disturb” sign on the door, or turning your phone off until you complete the task at hand. 

Introduce Creative Distractions

Going back to the issue of focus and productivity, many people need to do something to get into a routine.  That’s why Google has a workout gym and a bunch of other free perks – they know it helps employees stay focused.  Creative distractions like making a coffee or doing drawing in a sketchbook gives the brain a little break during a long work week. 

Efficiency Breeds Success

Effective time management is one of those intangibles that make a huge difference to the bottom line.  It’s the secret ingredient to running a successful business, no matter what the budget is. Indeed, if these 5 strategies are followed up on, that yearly status report will look far more impressive than it did before. 

BONUS TIP: One of the most effective time management strategies is to ONLY spend your time on the things that need your attention. If it can be outsourced or delegated, consider doing so. Speaking of which, check out our programs including Done for You team who can handle your digital and social media marketing for you, so that you can leverage your time even more efficiently.

5 Ways Google Adwords Can Help With SEO Planning

While some people say Adwords is not worth the time and money, from an SEO perspective it is an extremely valuable resource.  It informs the most important component of an SEO approach – the keyword list. 

There are many intangibles to keyword searches that can only be teased out from high quality data.  High quality data means the information gathered from running a short PPC campaign with a variety of relevant keywords and phrases. 

Paying a little bit for this high quality data makes sense in the short-term because it helps isolate the keywords that actually convert for your client.  Simply using the most popular keywords in your niche does not guarantee high conversion rate (or even high traffic) for your site. 

Don’t forget that the painstaking work of SEO means always analyzing and changing your keyword set to match search term queries. 

Here are 3 ways that Google Adwords can inform your SEO approach:

  1. Use Filters On Data

Filters is a great tool because they allow you to get particular insight about one large set of data.  You can literally get thirty different perspectives on the same data set by using filters. 

Maybe you want to see which keywords are not converting.  This is a great way to challenge the common assumption that popular keywords are the most valuable to keep.  Use a filter to see which keywords actually convert best in the keyword set for your client, and use this information to target only the most relevant keywords going forward. 

  1. Add Segments To Learn More About Keyword Searches

Segments are a great way to figure out what kinds of phrases work best for each keyword. 

Often times a keyword with a high conversion rate will not be as effective in a long tail form. 

For example, let’s say “shoe store” is your base keyword that does pretty well.  But let’s presume you have added “best shoe store Chicago” and “Chicago shoe store best prices” to your keyword list.  Adding segments to test Search Term Match Type will tell you if short tail or long tail keywords convert better. 

  1. The URL Conversion Rate Is Key

Another option with Google Adwords is to asses which URL has the best conversion rate.  Referred to as ‘Destination URLs’, Adwords is able to inform the user which pages on the site have had the most conversion success. 

That should lead you to analyze the keywords used on the page and apply a similar style to your other pages.

If, for example, the URL with a high conversation rate has less text on it, that is certainly something to apply across the site. 

SEO Is All About the Intangibles

These are only a few of the ways to make use of Google Adwords in your approach to SEO. 

The specificity of each method highlights the fact that SEO is all about the intangibles.  Every component of a website is connected, and it must always remain relevant according to the most important variable at play: the keyword list. 

Google Adwords can help with that, mainly by providing some insightful data about the nuances of search terms. 


Schedule a free consultation with our team to learn how to implement these tips in your business specifically or other ideas to grow your brand online. Reach out to us at

Major Features of Local SEO

Thought Local SEO was only important for brick & mortar locations?
Think again – SEO applies to everyone, and comprises a number of different focus areas.    

We could talk about the on-site features that need to be taken care of to ensure optimal growth. 

Or we could discuss the various off-page optimization techniques that make a difference in organic score. 

We could even talk about the importance of long tail keywords in generating solid traffic in the long term.  And that’s only the beginning. 

But today, the focus will be on features of local SEO.  Everyone should be aware of local SEO ranking techniques for the simple reason that they apply to every site on the internet. 

In what way do they apply?  Every keyword can be a geographical specification.  A long-tail keyword will often contain a city or region for which it is focused – like “best shoe store Chicago” for example. 

If someone searches for “best shoe store Chicago”, the results will begin with the site that has great local search optimization.

Local search makes a huge difference for a business with a brick and mortar location, but is also useful for an e-commerce company that wants to focus on generating traffic in a specific market. 

That’s why local SEO applies to everyone. 

5 Key Features Make All the Difference

There are a number of important factors that will improve local search rankings.  Here is a little list of some factors:

  1. On-Page Signals

The presence of local keywords is most important.  The specific location needs to be as present as the keywords that define your business.  If these keywords are not accurate, then local search traffic will suffer greatly.  It’s that simple. 

2. Quality of Link Signals

Link signals include a whole number of on-site features.  The most important feature is the quality of the backlinking.  Are you connecting with important local influencers on your site?  If not, then it’s time to build a local support network between your site and others. 

Another important factor are the terms you use to backlink.  The anchor text should be the same as the keywords you are focusing on, or as relevant as possible.  It is also good to use anchor text that is relevant to the site you are back-linking to.  That way your site will share local traffic with the influencer or company you are referring to. 

3. Customer Behavior

If customers are using mobile, then you need to respond to that and make your site as mobile friendly as possible. 

That means keeping it simple with a scroll-down layout rather than a homepage with a list of different pages to click on. 

4. Business Info Needs To Be Accurate

All the brick and mortar info about your business needs to be present on Google, business directories, and social media platforms. 

When it comes to business directories, the most important is Yelp, but there are many more that need to be considered, including Yahoo Local, Tripadvisor, and Zomato (for cafes/restaurants). 

5. Reviews

Not to be forgotten are the reviews of your business. 

Customer satisfaction and online reputation matter in all digital endeavors, but a local SEO campaign will suffer if the reviews are not glowing. 

Getting a solid rating across the business directories and Facebook will contribute a great boost to the more technical features of local SEO that are being executed. 

Start Getting Local Traffic

Each page on your ecommerce site can have a different geographical focus area. 

Or, if you are only targeting one local market, populate your whole site with the same geographical terms. 

In either case, putting extra focus into local SEO will drive meaningful traffic within days, enabling you to reach your ideal clients with greater ease. 

How To Use LinkedIn To Propel Your Brand

LinkedIn used to have an outdated layout and design.  Users could update their profiles and make industry connections, but it was unclear just how beneficial these connections were, given that people did not spend a whole lot of time on the platform. 

Times have changed.  Today LinkedIn is a great resource to grow your personal brand or your small business. 

You don’t have to take my word for it though – you can look at the numbers.  In 2017, LinkedIn reported 500 million users from over 200 countries. 

That is a huge reach, and is especially valuable because users of LinkedIn are on there to do business and achieve new career opportunities.

Or get this statistic: there are over 3 million long form posts on the platform, and 130,000 new long form posts generated each week. 

This is rich content being published, not your average Tweet about food or a casual Facebook update about politics.  Long form posts on LinkedIn are often written by influential players in their niche who are keen to offer their expertise and insight to those who are most interested. 

It certainly helps that Microsoft purchased LinkedIn in 2016.  The recent design changes to the platform are certainly due to the new ownership.

Whether you fancy yourself an expert in your field, or you are just starting to gain some industry recognition for your small business, the fact remains the same: there are some key ways to optimize your profile to propel your brand. 

Tip #1: Professional Headshot

Since you are going to use LinkedIn to make important industry connections, it’s important to get the fundamentals right.  That means get a professional headshot for your profile pick. 

Tip #2:  List All Your Skills

You have to treat your profile like a glorified resume.  If you don’t, how do you expect to impress people you have never met in person before? 

The best way to impress someone is to list all you skills.  That’s the lesson learned from a LinkedIn study that found people who listed five or more skills get 17 times more profile views

Tip #3: Use LinkedIn Publisher

The best example of an influencer who has mastered LinkedIn is Arianna Huffington.  The co-founder of the Huffington Post has been generating a consistent following with her posts about wellness and the value of sleep. 

Sounds kind of random?  Well it’s not.  Ms. Huffington planned to situate herself as a leading voice in the wellness industry before launching Thrive Global, a company dedicated to making sleep the most valuable productivity resource in the corporate world.

That is some exceptional branding by Ms. Huffington, and it can be copied by anyone who has a passion for their chosen industry.  LinkedIn, more than Twitter or Facebook, is the place where you can put this passion to use and generate some actionable insights from it. 

Tip #4: Make Targeted Connections

You probably frequent industry events.  At these events you probably meet some influential people farther up the food chain than you. 

To make these chance meetings more permanent, use LinkedIn to target influential people you have met in person and solidify a mutual recognition. 

Enjoy The Platform

Today it is much easier to use LinkedIn to your advantage than in years past.  The amount of exposure you can gain is incredible, simply by reading and engaging with the rich content that is published every day, and staying in direct contact with some key industry influencers. 

All in all, LinkedIn is a great resource for showing you what skills or connections you need to bring your business up a notch. 

Tips For Getting The Most Out Of Twitter Advertisement

I know what you are thinking. 

Why bother with Twitter advertisement when there are Facebook ads, Instagram ads, LinkedIn ads, and Google Adwords to take care of? 

In terms of pure volume it might seem like Twitter is not worth it.  Facebook is the king of social media platforms with 1.15 billion active users and 4.75 billion share items a day.  That’s huge no matter how you spin it. 

Twitter can claim 232 million active users and 500 million tweets a day.  The discrepancy is pretty huge between these two platforms. 

To give a baseball analogy: Facebook is like the New York Yankees (tons of fans and lots of money) while Twitter is more like the Tampa Bay Devils Rays (a group of devoted fans and not raking in much money). 

But the first thing you learn doing inbound marketing is that volume is not as important as conversion rate.  You can get huge volume on Facebook, with great CTR and impression percentages, without seeing effective conversion rates.  With Twitter, studies have shown that ad performance is actually higher than Facebook because Twitter drives higher conversion rates

Optify conducted a study of social media usage amongst businesses and found that Twitter has a conversion rate of 2.7%, massively outperforming Facebook (0.47%) and LinkedIn (0.8%)

So to bring it back to baseball, the lesson is this: just because the Yankees have a larger fan base and payroll does not mean they will have a better team than the Devil Rays. 

More aspects are at play in developing a strong baseball team, and more aspects are at play in creating effective ad campaigns on Twitter. 

Here are some tried and tested tricks to drive conversion rates with Twitter advertisements:

Give users an emotional motivation to click on your ad.  Videos from you or your staff will get people paying more attention to your brand.  Why? Because it’s tangible (and hopefully you can make them laugh).  Co-ordinate a short video with an advertisement campaign to raise awareness and help drive conversion rates. 

Advertise Percentages, Not Dollars – People are much more likely to respond favorably to 15% off than a $10 discount.  You want to get that snap of interest that will bring a customer from your Twitter page to your homepage, and a percentage deal just looks more alluring than a solid dollar amount. 

Don’t Overuse Hashtags – It’s become a bit of a running joke these days to use way too many hashtags.  While it might be fun to play around with it on your own personal account, the secret to a great Twitter ad is simplicity and a strong visual cue (whether image or video).  ‘Hashtag stuffing’ is something that frequent Twitter users will skip over in an instant. 

Get The Image Size Right – Twitter makes it clear what image dimensions work best for the ad platform.  Read up on them and make sure your marketing department follows through with it at all times. 

Engage Your Customers with Questions – Twitter is the source of so much unconventional content these days, so why not take a stab at it yourself?  Posing a question to your customers is a great way to twist the conventional advertisement procedure, as you can ask the question while sharing your visual advertisement. 

The Last Word

Twitter is dominating the mobile space and consistently showing better conversion results compared to Facebook ads.  Even though it will never have the volume of users that Facebook does it is clearly a resource with a lot of revenue potential for your company. 

5 Tips For Integrating Video Into Your Marketing Strategy

Sometimes the most obvious thing is the hardest to implement.  We all know that video is a great way to captivate audiences and generate strong engagement.  How do we know?  Because we all love watching videos! 

Facebook is always packed full with Facebook Live streams from people’s phones, little segments from the evening news, and of course the embedded YouTube links to interviews, documentaries, or whatever catches your fancy.

You’ve got a couple of great video platforms at your disposal as well, whether it’s YouTube or Vimeo.  Both are great resources for connecting with your audience and giving them some background on your company and it’s line of products or services. 

Then there is Instagram, who recently went from being strictly photo-based app to incorporating a live video component.  Instagram Stories went viral on August 2nd, 2016, and have become a massive success. 

Since Instagram Stories launched, the number of Instagram users quickly peaked over 700 million.  Whether it’s because Instagram is owned by Facebook or because they took the best elements of popular video app Snapchat is beside the point. 

The point of all this is that video is an exceptional marketing tool.  All the data on Facebook video content shows that people are more responsive to video than text or image based marketing, so there really is no question about why it should be used.

The question is how should video be used?  How do you represent your brand in an authentic and enticing way through video without trying too hard to be funny or making some generic style advert that would fit right in with 90s television commercials? 

While I cannot profess to know the answer, I can put forward some tips for how to use video in your marketing strategy.  They include:

Make It Educational – While getting people interested in your product is obviously the goal, sometimes the best way to generate that interest is by educating your customers.  Put together a little video highlighting some interesting facts about your products that can be embedded onto your site or Facebook page. 

Go Live Sometimes – Customers always love to see the CEO of a company appear on screen to answer questions.  It’s certainly not an easy position to be in for CEOs that are a little bit on the shy side, but it sure does bring credibility to your brand if you can go on Facebook Live once and awhile and communicate directly with your customers. 

Keep Them Short, Keep Them Informative – The nice thing about making promotional videos is that they should not be long.  Two minutes is probably the maximum length you need to get your point across, especially if it’s geared towards answering a specific question. 

Interview Industry Experts – Why not do a bi-monthly video feature where your CEO interviews another thought leader in the field?  It can be a little fun and games of course – maybe have a silly question portion of the interview – and should not be overly technical or packed with complicated questions.  The value of video is to draw viewers in and make them more curious about the people behind the products they buy, so in that regard it’s always important to focus on keeping things personal. 

Don’t Post Too Much – Less is more when it comes to video.  Oversaturating your audience’s desire for video content will surely happen if the quality of videos begin to slip.  There is a fine line between informative videos and bland marketing videos.  Always strive for the former if you want to keep your audience engaged. 

Try incorporating some of these tips into your video content strategy, and you’ll probably notice a spike in your key social media metrics like engagement, CTR and conversion rates!

Why Google Analytics is the a MUST HAVE Web Management Tool

A lot has been said about the different types of tools you can use to analyze website traffic. 

It seems like every year there is a new data management software that hits the market promising to have the secret insights you need to boost traffic. 

The software usually costs a pretty penny of course, which might add to your skepticism about it. 

The thing is: that tool already exists, and it’s free. 

Google Analytics should be the first tool you install on your site, and it is probably the tool you should be using the most to measure data about your site. 

From tracking visitor flow, to measuring engagement from mobile and desktop platforms, to checking CTR’s on each page and aggregating them over the long-term, to ….. the list goes and on. 

For those who want to get the most accurate and comprehensive data about their site in one piece of software, Google Analytics is a MUST HAVE tool. 

You just need to know how to unpack the data. 

Get Right To The Good Stuff

The Behavior tab is a great place to monitor user behavior across your site.  It lets you know which page on your site is most popular, amongst which demographic of people, in which location. 

Getting this kind of insight is great for all your marketing endeavors.  This simple bit of data can tell you three important things:

1) Now you know that all your pages should be optimized to the most popular page.  You can check audience growth overtime by going to Audience > Overview

2) You know the age, gender, and general interests of the people who frequent your site.  You can plug this right into Facebook Ads, Google Adwords, and SEO content on your blog and start to see engagement rise.  In order to analyze demographics, you need to have an Adwords account and enable remarketing and advertising on Analytics. 

3) Location is important for Adwords and SEO initiatives, both of which would be like shots in the dark without the help of Google Analytics.

Check The Bounce Rate

The bounce rate is that one area of traffic that is kind of embarrassing. 

It refers to the number of visitors that visit one page of your site and then leave.  That number might be upwards of 80% at first glance, and points to the fact that your site is not optimized for user experience.   

But, as with all things in life, overcoming embarrassing things will only make you stronger.  You can reduce your bounce rate by understanding why it’s happening. 

Deal with pages that have the highest bounce rate first by bringing the content more in line with your marketing strategy. 

If all the pages have a high bounce rate, it’s probably time to change up the design.  You always want to keep your site fresh, easy to read, and simple to navigate. 

Google Analytics comes with another free software called Optimize that you can use to experiment and test new website designs before launching. 

These tools only scratch the surface of what Analytics can do for your business.  It really is the only data management tool you need to propel growth and get your website working betting than ever.